“Evolution Hospitality” (the “Manager”) is the manager of “The Landing Lake Tahoe” (the “Property”) and, as such, is responsible for your personal data that we collect. The Manager is one of several affiliated entities which are owned directly or indirectly by Aimbridge Group Holdings, LP (collectively with its subsidiaries and affiliates, the “Company”). You can learn more about the Company by visiting http://www.aimbridgehospitality.com. We are committed to providing our customers and website visitors of the Property with the best service possible while also respecting their right to privacy.
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Effective Date: January 1, 2020
Aimbridge Group Holdings, LP and its subsidiaries and affiliates (collectively, the “Company” or “we” or “us” or “our”) are a group of independent hotel management companies that operate websites and provide other services on behalf of the owners of properties you may visit. Hotel owners entrust us to operate their hotels and to provide exceptional service to guests of both franchise-branded and independent hotels, resorts, and other hospitality services. We are delighted that you are visiting this website and have an interest in our Company, the hotels we manage and the services we provide.
- Introduction and Contact Information
- Information We Collect on this Site
- Cookies and Other Tracking Technologies
- How We Use the Information We Collect
- Sharing Your Personal Information
- Your Choices About How We Use and Share Your Information
- Securing and Retaining Your Personal Information
- Children’s Privacy
- Legal Issues
Before proceeding you should be aware of what this Policy applies to and what it does not. This Policy explains how the Company collects, uses, shares and stores the personal information you choose to entrust to us:
- On the websites we own, on the independently owned websites we manage, and on any other website where this Policy is posted (collectively, the “Site(s)”);
- In email, texts and other electronic messages between you and the Site;
- Through mobile and desktop applications you download from the Site, which provide dedicated non-browser-based interaction between you and the Site; and
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.
This Policy does not apply to information you send to the Company offline or by any other means. Other Company sites and other online locations may have their own privacy policies, and you should consult those accordingly.
This Site may contain links to external websites for specific hotels that are managed by the Company. In most instances, these websites are owned and/or operated by the associated hotel brands (e.g., Hilton Worldwide, Marriott International, Inc.). The Site may also contain links to other external third-party websites, applications or content (including embedded advertising or sponsored content), which are not controlled by our Company. This Policy does not address, and our Company is not responsible for, the data collection, data use practices or privacy policies on external hotel brand websites or other non-Company websites that you may accessed from this Site or that have directed or connected you to the Site. You should consult the privacy policies of such external third-party websites for details on how those websites handle your personal information.
In addition, if you choose to engage with our Company on a social media platform such as Facebook, LinkedIn, You Tube or Google+, this activity is conducted at your own risk as the Company does not control these third-party platforms. Also, the Company cannot control the actions of other users of any social media platform and is therefore not responsible for any content or submissions contained on such services and platforms. Please consult the privacy policies of these social media service providers before using them to make sure you are comfortable with the level of sharing.
This Policy covers the Site(s) as described above, and may be used by the individual hotels, resorts and conference centers that we manage within the United States. This Policy also explains how you can exercise any rights or choices you may have regarding our collection, use and sharing of your personal information. Please read this Policy carefully to understand our practices and procedures regarding your information and how we will treat it. If you do not agree with our practices as set forth in this Policy, you should stop using this Site. To the extent permitted by applicable law, by accessing or using any of the Sites, you agree to the terms of this Policy.
If you are within or are a resident of a member nation of the EUROPEAN ECONOMIC AREA (the “EEA,” which includes the 27 European Union Member States, Iceland, Lichtenstein and Norway), Switzerland or the United Kingdom (“UK”) (collectively, the “EU”), you are not authorized to use this Site. Instead, please visit the Company’s Europe website at https://www.interstatehotels.co.uk/, and click here to learn about how we collect, share and use your personal data, and how you can exercise your privacy rights.
If you reside in the State of California, please review the PRIVACY NOTICE FOR CALIFORNIA RESIDENTS found at https://oag.ca.gov/privacy/ccpa to learn more about additional rights you may have regarding our handling of your personal information.
We may change this Policy from time to time, and any changes will be posted on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site’s home page. The “Effective Date” at the top of this Policy indicates when the Policy was last revised. Any changes will be immediately incorporated into this Policy, and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.
Any change to this Policy is effective immediately. You are responsible for periodically visiting our Site and this Policy to check for any changes. Your continued use of the Site after any changes are made to this Policy constitutes your acceptance of the changes. If any of the changes are unacceptable to you, you should cease using the Site.
3. Introduction and Contact Information
We understand you may have questions about how we collect and use the information that you provide to us and the privacy of your personal information (“Personal Information”). To be clear, by Personal Information, we mean data that, by itself or in combination with other information, could be used to identify or contact you, including, for example, your name, address, telephone number, e-mail address, username and password, IP address or other online identifiers, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, biometric data (e.g., fingerprints), state and/or federal identification numbers (e.g., social security number), or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.
The privacy of your Personal Information is very important to us. If you ever have any questions or concerns about this Policy or our privacy practices, please contact us via e-mail or postal mail at:
Attn: Privacy Department
5851 Legacy Circle, Suite 400
Plano, TX 75024
Interstate Hotels & Resorts
Attn: Privacy Department
2011 Crystal Dr., Suite 1100
Arlington, VA 22202
If you do not agree to the collection and use of your Personal Information as described in this Policy, please do not provide us with any information and cease using the Site.
4. Information We Collect on this Site
There are areas on the Site where you may be asked to provide the Company with Personal Information.
For example, we collect Personal Information (and other related data) about you such as your name, e-mail address, telephone number, physical address, company name and other professional or business information, or other types of information you choose to provide, depending on the nature of your interactions with and use of the Company’s services, when you:
- submit requests for information on services offered on or through the Site;
- fill in forms on the Site;
- book a stay or check-in with the property advertised on the Site;
- inquire on or through the Site about business development or hotel management opportunities;
- contact us with questions or comments, either on the Site or through social media;
- report a problem with the Site;
- participate in a promotion, contest or survey;
- sign up to receive Company newsletters, e-mail updates or other communications about services which may be of interest to you; and/or
- apply for employment.
All required and optional information is clearly indicated on any form presented to you. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
Certain areas of some of our Sites, particularly as a result of third-party agreements concerning any independently owned website the Company manages under this Policy, may seek information specific to your cell phone, tablet, or other mobile device, such as the precise GPS location of your mobile device.
6. How We Use the Information We Collect
The Company may use the Personal Information and other data we collect from you so that we may:
- present the Site and related content to you;
- process and respond to your requests for information on Site-related services;
- administer bookings and reservations;
- contact you about hotel management and business development opportunities;
- respond to your questions and comments;
- send you newsletters and other e-mail updates;
- provide you with information on new products, services, promotions and other updates in which we think you may be interested;
- carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- notify you about changes to the Site or any products or services we offer or provide through it;
- use it in any other way we may describe at the point when you provide the information;
- for any other purpose to which you consent;
- communicate with you regarding additional uses of your Personal Information beyond the scope of this list;
- process applications for employment;
- deliver services through the Site;
- improve the content and general administration of the Site;
- perform internal Site operations (e.g., fraud prevention);
- troubleshoot software issues and operational problems with the Site;
- conduct data analysis and testing; and/or
- monitor Site usage.
By providing to the Company the Personal Information and other data referenced above, you agree the Company may use such Personal Information and other data in accordance with the terms of this Policy.
9. Securing and Retaining Your Personal Information
We understand that the security of your Personal Information is important. We use, implement and maintain a variety of industry-standard administrative, technical and physical controls designed to protect your information from loss, unauthorized access, or disclosure, both in storage and in transmission.
While the Company takes the issue of protecting your Personal Information seriously, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security as the transmitted information may be intercepted by others before it reaches our Company. You should exercise discretion in what information you disclose and/or transmit on or through the Site. If you are concerned about sending information to us over the internet, please send the information by mail or call us to make other arrangements. Our Company is not responsible for the security of information sent over the internet.
The Company retains Personal Information only for as long as necessary to fulfill the stated purpose for which the Personal Information was collected or otherwise processed, and thereafter for a variety of legitimate legal or business purposes. These may include retention periods that are: (i) mandated by law, contract or similar obligations applicable to the Company’s operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate organizational and financial records. We will delete your Personal Information as soon as the respective purpose for its use is not applicable anymore and no legal obligation to retain such data exists.
10. Children’s Privacy
This Site is intended for individuals 18 years of age and older located in the United States.
The Site is not directed at, marketed to, nor intended for, use by children under 16 years of age. The Company does not knowingly collect any Personal Information from children under 16 years of age. Anyone under the age of 16 is prohibited from using this Site. If you are under 16, do not use or provide any information on this Site or on or through any of its features. If the Company learns that any information was provided on or through the Site by a person younger than 16 years of age, the Company will delete the information immediately. Any minor, or the parent(s) or legal guardian(s) of such minor, who wishes to request the removal of the minor’s information should submit their request to [email protected]. Any removal of content by the Company does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content or information.
11. Legal Issues
This is a United States Site subject to laws of the United States and is not intended for users outside of North America. However, if you are located outside of North America, by visiting the Site and providing us with Personal Information, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Policy. If you provide information on or through the Site from outside of the United States, you do so at your own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding your use of the Site, and related data collection. In addition, your Personal Information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Information may be less stringent than the laws in your country. By providing your Personal Information you consent to such international transfer.