Everything You Need to Know

Browse answers to questions our guests most often ask and arrive ready to make the most of your time with us.

FAQ background

Resort Policies & Amenities

Cancellation Policy

In response to these challenging times we have updated our Cancellation Policy and will allow a full change or cancellation without a charge up to 72 hours prior to arrival unless a non-refundable promotional rate is booked.

 

The Landing Lake Tahoe has valet parking for all guests. The onsite parking fee is $30 per night.

  • High-Speed Internet access
  • Fitness Center
  • Heated Outdoor Pool & Hot Tub Access
  • Two passes per day to privately owned Lakeside Beach
  • Welcome Beverages
  • Local Hotel Transportation
  • Priority Bicycle Rentals
  • Ski Services

Anywhere within a 2 mile radius and it operates on a first come-first serve basis.

While we do not, there are a few options. The South Tahoe Airporter is the most economical way and our shuttle can pick you up from the casino where they’ll drop you off. We also partner with a private, professional driver that we’re happy to arrange for you. Taking an Uber from the airport is usually easier than getting an Uber back down to the airport and we recommend arranging for a cab instead, especially for those early morning flights.

Included in our amenities are two passes per day to privately owned Lakeside Beach. This is a semi-private beach just steps away from our property!

Our guaranteed check-in time is 4pm; however, you’re welcome to arrive whenever you would like throughout the day. We’ll do our best to find a room that is ready for you and if not, we can store your luggage and place you on a priority queue. Guests are welcome to enjoy the resort before check-in and will be called when their room is ready.

Please call down the morning of your departure and our front desk agent would be happy to let you know our availability for a late checkout.

All of our rooms are dog friendly and they are allowed almost everywhere on property, including on the shuttle. We just kindly ask that they don’t swim in our pool. The pet fee is $75/night.

All rooms come with a mini fridge, but no microwaves. We have a small handful upon request, but cannot guarantee that one will be available during your stay.

All of our Premier rooms guarantee a bathtub and balcony.

FAQ background

ROOMS & SUITES

If we want a bathtub and a balcony, what room should we book?

All of our Premier rooms guarantee a bathtub and balcony.

Lakeview Two Queens, Lakeview King, Premier Lake Front Suite, One Bedroom Lakefront Suite. (ADA versions included).

All of our rooms are dog friendly and they are allowed almost everywhere on property, including on the shuttle. We just kindly ask that they don’t swim in our pool. The pet fee is $75/night.

Our first floor Lakeview Rooms have a private fire pit, and while you’re able to request that room, we’re not able to guarantee a specific room. There are also fire pits located on Jimmy’s patio which are first come, first serve.

All rooms come with a mini fridge, but no microwaves. We have a small handful upon request, but cannot guarantee that one will be available during your stay.

Our guaranteed check-in time is 4pm; however, you’re welcome to arrive whenever you would like throughout the day. We’ll do our best to find a room that is ready for you and if not, we can store your luggage and place you on a priority queue. Guests are welcome to enjoy the resort before check-in and will be called when their room is ready.

Please call down the morning of your departure and our front desk agent would be happy to let you know our availability for a late checkout.

The Landing Resort & Spa provides all food and beverage services for your event, except for wedding cakes which are to be provided by a licensed bakery. Our talented and experienced dining staff can offer complete menu consultations and excellent recommendations to customize your event.

FAQ background

CONCIERGE QUESTIONS

When is your peak season?

The Tahoe Basin in which our resort is located is busiest during the summer months.

  • Hiking (over 800 trailheads)
  • Biking: The Landing offers complimentary bicycle rentals on a first come, first served basis
  • Lake activities including: swimming, kayaking, paddle boarding, boat rentals, parasailing, boat tours, fishing charters
  • ATV tours
  • Hot air balloon rides
  • Horseback riding
  • Ziplining
  • Mountain coaster on Heavenly
  • Skiing and snowboarding
  • Ice skating
  • Snowshoeing
  • Cross country skiing
  • Snowmobiling tours
  • Tubing
  • Sledding
  • Sleigh rides in Incline Village
  • Fishing charters.